Technology
Danish Kapoor
Danish Kapoor

Samsung is preparing to offer remote maintenance service with smart home devices

Samsung is launching a new service that will provide remote care using smart home technologies. Called SmartThings Family Care, the service aims to make it easier for caregivers to monitor the safety and health of loved ones far away. The service, which first launched in South Korea in June, will also be available in the United States starting August 16.

SmartThings Family Care uses data from smart devices installed in users’ homes to monitor daily life activities and inform caregivers about possible abnormalities. This service aims to support elderly or assisted individuals to live more safely in their homes. For example, if a situation such as a certain device not being used in the morning is detected, the system can automatically send an alert to the caregiver.

Samsung’s new service allows caregivers to monitor their loved ones remotely using Galaxy smartphones and other Samsung devices, as well as data provided by smart home devices. In addition, the service also offers features such as setting and managing health-related reminders, such as blood pressure checks or taking medications. Caregivers can also set up and control smart home routines in their loved ones’ homes via the SmartThings app.

Another feature of the Family Care service is that it can continue to monitor loved ones even when they are not at home. Thanks to location notifications, caregivers can instantly find out whether their loved ones have arrived or left a certain place. This is especially important for important events such as doctor appointments, to check whether people have arrived on time.

Samsung’s new service is a great example of how smart home technologies can be used in the health and security field. However, a certain infrastructure is required for widespread use of this service. For example, Family Care requires a Galaxy smartphone and smart home devices compatible with Samsung’s SmartThings platform. This may create access difficulties for some people who want to use the service.

SmartThings Family Care leverages the potential of smart home devices, allowing caregivers to monitor and better support their loved ones. However, Samsung offers the service for free, which is a key feature that sets it apart from similar services. However, more information is needed on how the system works, which devices it is compatible with, and how AI technology is integrated into the process.

This new service provides an example of how smart home technologies can be used for elderly or individuals who need assistance, while also demonstrating the potential of technology in this area. The extent to which Samsung’s Family Care service will attract users and how widespread it will become will become clearer in the coming period.

Danish Kapoor