As a pioneer of digital transformation, Türk Telekom joined forces with Turkish Airlines (THY) and started to offer Wi-Fi service to passengers on domestic flights. This service aims to provide passengers with an uninterrupted internet experience in the air as well as on land, as an extension of the successful cooperation that has been maintained on international flights for nearly ten years.
The joint venture of Türk Telekom and THY will enable passengers to connect to the internet via laptops, tablets and smartphones during the flight. Thus, passengers will be able to continue their online activities such as messaging, e-mailing and web browsing throughout the flight.
Turkish Airlines Bilal Ekşi, In a post shared on XTHY also shared its domestic internet communication service prices. Unlimited messaging fee per flight is 150 TL and unlimited internet service is 350 TL.
Wi-Fi service on domestic flights from Türk Telekom and THY
Türk Telekom’s steps to enrich customer experience are in parallel with its contributions to Turkey’s digital transformation. The company aims to provide the best service to its customers by strengthening the technological infrastructure and establishing strategic collaborations. Türk Telekom WiFi Fly service takes the travel experience to a new dimension by providing passengers with unlimited internet and messaging opportunities.
Türk Telekom Marketing and Customer Experience Deputy General Manager Zeynep Özden stated that they conduct research on user expectations in order to maximize customer satisfaction and shape their services in the light of this information. Özden emphasized that Türk Telekom offers WiFi internet experience in a wide range of areas, from airports to culture and arts centers, from stadiums to historical sites, from museums to restaurants.
The cooperation between Türk Telekom and THY will enable passengers to travel without being disconnected from the internet on domestic flights. This innovation will be implemented on all domestic aircraft with internet infrastructure and will reinforce Türk Telekom’s leadership in digital transformation.
This step by Türk Telekom reflects its mission of integrating technology into human life and providing benefits. The company continues its technological investments in the future, showing that it is determined to offer innovative solutions to its customers.
This development takes the innovative service approach in the aviation and communication sectors in Turkey one step forward, as an indicator of Türk Telekom and THY’s customer-oriented approaches and common goals in digital transformation. Passengers will now be able to make their travels more efficient and enjoyable by having an uninterrupted online experience on their domestic flights.