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WhatsApp is the instant messaging service preferred by millions of users around the world. This service constantly introduces new features to improve user experience. WhatsApp Web and WhatsApp Business Web tools are one of the important tools that have been around for a long time and allow users to use WhatsApp on their computers. WhatsApp makes this service even more efficient with the innovations it offers. In this tip article, we will discuss many topics in detail, from how WhatsApp Web works to how to use the desktop application, from security features to multiple login options.
What is WhatsApp Web?
WhatsApp Web allows users to use their WhatsApp accounts on their mobile devices via their computers. This offers great convenience, especially for users who frequently use messaging and spend time in front of the computer for their work. Customer service teams also prefer this platform to answer customer questions and make communication more efficient via WhatsApp Business Web.
How to use WhatsApp Web?
- First, go to the WhatsApp Web website.
- Next, go to the Settings page in the WhatsApp app on your phone and click on “Connected Devices”.
- After pressing the “Connect Device” button on your phone, you need to complete the biometric authentication and scan the QR code on the computer screen.
- After these steps, you can start using WhatsApp Web on your computer.
How to use WhatsApp Desktop application?
Besides the web version, you can use the WhatsApp Desktop app without having to keep your web browser open all the time. To use this application, you first need to download and install the WhatsApp Desktop application. After installation, you complete the login process by scanning the QR code generated by the computer application with the WhatsApp application on your phone.
Differences between WhatsApp Web and WhatsApp Desktop apps
- Security: WhatsApp Desktop Application is more secure than WhatsApp Web used through the browser. As a standalone app, this uses end-to-end encryption, ensuring only you and the recipient can see your messages, ensuring that third parties cannot read your messages.
- Functionality: WhatsApp Desktop App has more features than using it via browser. Features like voice calls and the ability to use keyboard shortcuts to reply or edit messages are examples of these.
WhatsApp Web shortcuts
The web application provides many useful keyboard shortcuts that allow users to complete certain actions faster. Here are some commonly used keyboard shortcuts:
- Ctrl + N: Create new chat
- Ctrl + Shift + ): Next chat
- Ctrl + Shift + (: previous chat
- Ctrl + E: Search for people
- Ctrl + Shift + M: Mute/unmute chat
- Ctrl + Backspace: Delete selected chat
- Ctrl + Shift + U: Mark chat as read
- Ctrl + Shift + N: Create new group
Multiple login option
As of 2021, WhatsApp supports multi-device login, allowing users to use 4 connected devices and 1 phone simultaneously. You can use WhatsApp simultaneously on different devices such as computers, tablets and phones. This provides convenience without interrupting use on other devices.
Unlimited logins and WhatsApp Business API
For large customer service teams, one phone number may not be enough to log in to up to 5 devices. In this case, the WhatsApp Business API allows unlimited logins and allows customer service teams to easily manage multiple communication platforms, including WhatsApp, Facebook Messenger, Instagram, and other social media platforms. In this way, businesses can improve customer experience and satisfaction through automatic customer segmentation, customer data integration and better analytics.
WhatsApp Web and Desktop Application offers practical solutions that meet today’s rapidly evolving communication needs. These tools provide a number of advantages, from security to functionality, from multiple login options to ease of use. Users and businesses can manage their communications more effectively and efficiently by taking advantage of these features.