Reeder, S19 Max Pro S zoom model published by the Ministry of Commerce published by the Ministry of Commerce, the product withdrawal of the product with the public shared in detail. The company’s Public Disclosure Platform (KAP) issued a statement, the relevant model as a result of the technical examination process has already been removed from the sale was expressed. Reeder stressed that this development is not a new event, but a reflection of previous measures. The statement said that users did not experience any grievances in this process.
According to the public information, Reeder made his first technical application for the phone model on 15 January 2024 to the Information Technologies and Communication Authority (BTK). After the test results received from BTK on March 8, 2024, the necessary evaluations were completed within the company. In the light of this evaluation, Reeder decided to voluntarily withdraw the product from the market in the same period. It was stated that this decision was completely the result of internal audit processes without any official sanctions.
Reeder emphasized that the decision of the Ministry of Commerce dated 2 May 2025 was based on a previous decision dated November 26, 2024, not a new violation, as it is thought in the public opinion. Accordingly, the Ministry made the official announcement of a previously taken internal decision. The Company clearly stated that this declaration did not cause a new risk situation. Since the product is currently not on sale, it was stated that there is no situation that will affect existing users.
Reeder stated that he started the process for the collection of the product months ago
In a statement, Reeder said that the recall process has been planned in advance and that all the necessary logistics and technical operations were carried out completely. The company worked in close contact with regulatory institutions during the collection of devices in the market, using user information and eliminating the products safely. In this process, consumer rights were observed and the requests for refund were meticulously evaluated. In spite of everything, it was pointed out that the model is no longer on the market.
With the withdrawal transactions, there was no negative impact on the company’s financial statements or operational activities. Reeder emphasized that this process is not reflected in financial results and that consumer security is a priority. On the other hand, with these statements, it was aimed to eliminate the misunderstanding in the public opinion. In particular, some allegations on social media, the company did not reflect the truth was expressed.
Recently, social media and various digital channels about the company about the public opinion of the public is said to be misleading. Reeder argued that these contents were deliberately brought to the agenda and aimed to create confidence -damaging effects on the public. In addition, the company said that such content will be followed within the scope of legal processes. It is emphasized that all official statements will only be made on the container and the website of the company.
The S19 Max Pro S zoom was positioned as a device that attracts attention with its technical features when it first released. With a 6.78 -inch Full HD+ display, 8GB of RAM and 128 GB of internal storage, the phone was working with the MediaTek Helio G99 processor. It was also coming with a 108 MP resolution main camera. However, the distribution of the device was terminated due to some mismatch detected in the technical tests.
As a result of the technical inspections carried out by BTK, it was determined that the device was not in accordance with the Radio Equipment Regulation. This brought up the control processes from time to time in compliance with technical standards. As a result of this evaluation, Reeder voluntarily took action and pulled the product from the market. All these developments are important for consumer security.
Reeder said it would further tighten quality control processes in order to prevent such situations in future products. In any case, it was emphasized that the company has responsibility for adapting to technical standards and demands of regulatory institutions. The explanation can be considered as an indication of the transparent managed technical processes. The public announcement must be followed carefully in this framework.
The entire text Reeder sent to KAP is as follows:
“The Ministry of Commerce has been published by the Reeder brand S19 Max Pro S zoom model phone.
However, we would like to inform the public that;
In order to obtain the technical reports of our model in question, ICTK (Information and Communication Technology and Communication Authority) was applied on 15.01.2024, and the necessary evaluations were made in accordance with the test results submitted to us on 08.03.2024 and the product was withdrawn from the market by our company in the same period.
The provisions of our model not to be offered for sale in the said decision and the recall of our devices on the market at that time have already been implemented with the internal audit and security measures that our company has taken about a year ago. In this process, no customers have been victimized and all necessary measures have been taken completely.
For this reason, the decision notification of the Ministry of Commerce dated 02.05.2025 is not a new case, but a decision of the decision dated 26.11.2024 and numbered 2024/HR-TED/448, and it is understood that the institutional obligation is only performed.
Therefore, since we do not have any risks that are currently on the market and constitutes a risk, there is no situation that may adversely affect our financial statements and activity results.
It has been observed that some news, comments and sharing for our company and brand in social media and various digital channels in recent days are misleading the public in terms of content and presentation. We ask that such contents do not reflect the truth and not to be respected for the news other than the official announcements made on the Public Lighting Platform and web address within the framework of the Capital Markets Board regulations. We deny these unfounded news in a definite language and declare that we keep all kinds of legal rights.
Announced to the public.
With our regards. “