Turkcell makes the services it offers to its users more accessible with its renewed mobile application. Turkcell, which gathers all digital services in its ecosystem such as Superonline, Pasaj and TV+ on a single platform, aims to offer a fast and easy experience to its users.
Turkcell application, which stands out with its more than 25 million active users and 200 million monthly traffic, allows users to access all services without downloading separate applications. In this way, all transactions from mobile communication to home internet, from online shopping to digital content services can be carried out under one roof.
While introducing the innovations of the application, Turkcell’s Deputy General Manager Responsible for Sales, Kadri Özdal, emphasized that they act with an approach that centers on customer satisfaction. Özdal said, “We continue to make our customers’ lives easier by using the power of technology at the highest level. Thanks to our application, it is possible to perform all transactions quickly and easily. “We offer a wide range from mobile communications to digital services on a single platform,” he said.
The renewed application not only provides ease of use; It also allows users to quickly discover services such as Turkcell, Superonline and TV+. While postpaid customers can complete their package changes and contract renewals in two steps, prepaid customers can change their packages or payment types with a few clicks.
Loyalty program and rewards in Turkcell application
Turkcell also offers digital rewards and surprises with its renewed application. With the Gold Membership program for prepaid customers, users can earn gift internet packages and TV+ memberships by completing certain tasks. Additionally, thanks to popular features such as ‘Shake to Win’ and ‘Bounty Hunters’, users regularly win various gifts.
The application also offers a wide shopping experience with Pasaj. Offering thousands of product options from technological products to lifestyle accessories, Pasaj attracts attention with alternative payment methods such as credit card, invoice and shopping credit.
Important innovations for home internet users are also included in the application. Superonline customers can easily complete transactions regarding their internet subscriptions and submit their requests instantly. With the ‘Self Care’ feature, users who can solve their technical problems themselves have the chance to immediately intervene in problems with their internet connection.