Refurbished TV sales are coming, 14-day right of withdrawal is added

Ministry of Commerce, Draft Regulation on Refurbished Productspresented it to the opinion of the relevant parties. The draft expands the framework valid today for the sale of refurbished products and televisions It adds coverage. Like this mobile phone, tablet, smart watch, computer, game console and modem The rules that apply to TV also extend to the television side. However, in order to record the renewal process, the Ministry Renewed Product Information Systemwell YÜBİS It also plans to launch its application.

In today’s practice, the Ministry of Commerce defines mobile phones, tablets, smart watches, computers, game consoles and modems under a separate heading on the renewed product side. The information texts of the Ministry include the information that these products are put on sale after being renewed and certified in authorized centers. In addition, for refurbished products at least 1 year warranty The condition is also preserved. The new draft expands the area of ​​the certified second-hand electronics market by adding televisions to this scope.

According to the draft text, the Ministry will strengthen digital tracking on the registration and monitoring side of refurbished products. Accordingly, renewal procedures are carried out in accordance with the regulations determined by the Ministry. YÜBİS will be carried out through. Additionally, the system will produce electronic certificate will be given to the consumer and this step will be mandatory. On the other hand, with this system, the Ministry aims to make visible not only the moment of sale but also the different stages of the renewal process.

Authorized dealers, on-site renewal points, authorization information, lost-illegal and stolen product inquiries, data traffic control and document validity will be monitored via YÜBİS. In addition, the validity status of the qualification certificate and renewal authorization certificate will also be queried within the system. The draft makes necessary parts of this data accessible to the consumer. Thus, some information about the history of the product can be checked before sale.

Draft expands consumer rights and registration tracking

The draft not only adds new products to the system, but also introduces new obligations for renewal centers and dealers. Accordingly, renewal centers, authorized dealers, on-site renewal points and other information and documents determined by the Ministry to YÜBİS will be recorded. In addition, centers with authorization certificates, prepared by the manufacturer or importer regarding the products they renew, Turkish introduction and user manuals will make it available on its website. When the consumer requests, the renewal center will deliver this guide in writing or in a permanent data recorder.

There is an additional obligation on the guide side. Accordingly, if a change is required in the introduction and user manual of the product being renewed, the renewal center will prove that information regarding this change has been made. In addition, sales made by authorized dealers via credit card belong to the renewal center. virtual POS It will take place through. In addition, the draft requires that a renewed product be renewed after its sale date. at least 30 days requires it to pass.

The draft also details the conditions on the renewal authorization certificate side. Accordingly, the business wishing to obtain a renewal authorization certificate must obtain a renewal authorization certificate in accordance with the criteria determined by the Ministry. qualification certificate will have and capital company will have the characteristics. In addition, the Ministry is responsible for evaluating the warning, suspension or cancellation decisions that will be given as a result of the audit and examination. A commission of 5 members will establish. The Commission will accompany the decision-making process in transactions related to the authorization certificate.

There are additional conditions for the renewal of used goods bearing electronic identification information. Accordingly, the product is available in e-Government. whitelist will need to be included. In addition, for the product Data, voice or text message usage traffic for at least 1 year ago will be searched. Along with this title, the draft also includes the traces of past use of the product that will enter the renewal process among the conditions.

Valuation of used goods is carried out following the date on which the product is delivered or received to the refurbishment center, on-site refurbishment point or authorized dealer. 3 business days It will be completed in. Accordingly, the price of the goods and promised benefits such as discounts and coupons, if any, will be provided on the day the consumer is given confirmation that he/she has accepted the valuation. On the other hand, in contracts involving barter, these benefits will be given on the day the consumer fulfills his obligations regarding the transaction. The draft clearly defines the period for payment and benefit transfer.

One of the most important changes in the consumer rights title right of withdrawal It looks on the side. Draft, applied in distance sales 14-day right of withdrawal It is also expanding to other sales methods. Accordingly, the relevant regulation provisions for distance contracts will apply to the sale of refurbished products. In addition, in contracts established through other methods, the consumer 14 days He/she can withdraw from the contract without giving any reason and without paying any penalty.

After the publication of the draft regulation 3 months It is planned to come into force in . Thus, another link will be added to the 2021 and 2024 amendments that followed the first regulation that came into force on August 22, 2020. In addition, in the regulations made in 2024, the step taken to register used products with electronic identification information into the Ministry’s information system becomes more detailed in this draft. With the addition of televisions to the scope, the draft; It collects registration, certificate, inquiry, payment, right of withdrawal and document obligations in a single text.